NetDepot’s Focus on Support

It’s 2016 and at NetDepot, we’re making a resolution to provide EPIC Support to all of our customers hosting with us. By implementing bullet-proof procedures, building new tools and hiring new faces, we’re making sure that our EPIC Support just gets more EPICer.

Bullet Proof Procedures

bullet-proof-small

We know one of the biggest hangups in getting anything done is making sure it runs smoothly. You can’t run and engine without oil and you can’t provide support without procedures. We’ve put plans in place to make sure you’re up and running as quickly as possible on:

If you have any questions along the way, we’re always a ticket away. With our entire staff getting notifications on new tickets and our “Ticket Escalator” in place, we receive, and respond to your ticket faster than ever.

 

Building New Tools

escalatorLets talk escalators.

While there is a right way and a wrong way to use an escalator, there’s one thing they all have in common. They escalate.

Our Ticket Escalator is one of the many tools we’ve built to ensure your support needs get the utmost attention. At the top of every support ticket is an “Escalate Ticket” button that will instantly send out a message to our entire staff, including the President of the company. We’re that dedicated to making sure you get the support you need.


Hiring New Faces

Net Depot Account Representative

The latest team member to join our company is Account Representative, Mitch McMullen. He is here to help with any account needs to make sure you have the best support possible and can be found answering tickets, taking calls and chatting on our website.

NetDepot.com refreshes its VPN Offering with Multi-Location Connectivity

NetDepot.com announces it has revamped its backend VPN connectivity for all clients in all locations.

Houston, TX (PRWEB) July 27, 2015

Today, NetDepot.com announces it has revamped its backend VPN connectivity for all clients in all locations. NetDepot.com provides all of its cloud servers & dedicated servers with a free private network connection, which interconnects to all of its facilities. Along with an end user VPN connection to, this allows increased security capabilities for all of its clients.

“Our backend network is just as vital as our frontend public network,” says Rodney D. Giles, President of NetDepot.com. Giles goes on to state, “As we continue our geographically expansion into Los Angeles and Chicago, we wanted to make sure our design in all facilities is consistent going forward with our growth.”

NetDepot.com has private fiber connections between its current facilities in Dallas, Atlanta and New York City area. NetDepot.com’s backend network is completely isolated from its public frontend network to add an additional layer of redundancy.

About NetDepot.com

NetDepot provides leading-edge dedicated servers and cloud servers to a wide variety of corporate and enterprise clients. NetDepot utilizes robust, redundant datacenters in New York, Atlanta and Dallas giving the best performance and redundancy to its valued clients. NetDepot is net income profitable and carries no debt and has a 20-year history. With this solid financial management and long history it is the stable place for your IT needs. For more information, please visit NetDepot.com.

NetDepot.com announces Bitcoin as a Payment Option for Cloud & Dedicated Servers

Today NetDepot.com, the fast growing Cloud & Dedicated Server provider with its headquarters in Houston, TX and datacenters located in Atlanta, Dallas & New York City area is now accepting Bitcoin payments for all of its services including Cloud & Dedicated Servers

Houston, TX (PRWEB) July 21, 2015

Today NetDepot.com, the fast growing Cloud & Dedicated Server provider with its headquarters in Houston, TX and datacenters located in Atlanta, Dallas & New York City area is now accepting Bitcoin payments for all of its services including Cloud & Dedicated Servers.

“Bitcoin is a revolutionarily, vibrant and growing virtual currency which we fully embrace here at NetDepot.com. Our customers asked for this option and we delivered,” says Rodney D. Giles, President of NetDepot.com.

NetDepot.com recently out of the gates with a massive US expansion into locations such as New York City, Chicago and Los Angeles, in addition to their existing Atlanta and Dallas facility has been moving full speed ahead this last year with its ambitious growth plan.

In June, NetDepot.com announced the release of its Free 100GB per month CDN platform along with the revamping of its existing Dedicated Server Reseller Program.

Giles goes on to state, “We have a full roadmap ahead of us this next 12 months and we look forward to delivering to our customers exactly what they want.”

NetDepot.com will still accept its traditional payment methods such as Visa, MasterCard, American Express, Discover and Paypal in additional to the announcement of Bitcoin.

About NetDepot.com

NetDepot provides leading-edge dedicated servers and cloud servers to a wide variety of corporate and enterprise clients. NetDepot utilizes robust, redundant datacenters in New York, Atlanta and Dallas giving the best performance and redundancy to its valued clients. NetDepot is net income profitable and carries no debt and has a 20-year history. With this solid financial management and long history it is the stable place for your IT needs. For more information, please visit NetDepot.com.

NetDepot.com Revamps Dedicated Server Reseller Program

NetDepot.com a 20 year dedicated server provider has announced the re-launch of its successful Dedicated Server Reseller Program which includes additional features, discounted and exclusives available to its resellers.

Houston, TX (PRWEB) June 11, 2015

Operating the same successful program over the last decade has brought substantial operating results for NetDepot.com and its valued reseller base. Today NetDepot.com announces a brand new Dedicated Server Reseller Program, which aims to give its existing and new resellers the best discounts, resources and tools available to allow its reseller the greatest success possible. Discounts up to 25% are available to resellers that quality.

“We are in a great position in our business to focus on what matters most to our high valued customers. Discounts and exclusive perks are something we work very hard to differentiate ourselves from our competitors. We are focused on providing our resellers with unique tools and resources which no other provider includes,” says Rodney Giles, President of NetDepot.com.

NetDepot.com has been in overdrive mode in recent weeks having just announced a freemium CDN offering as well as the opening of its New York City location in April.

“We have been working on a complete renaissance of NetDepot.com in the last 6 months and we are finally starting to see a lot of that work come to light. We are excited about some very exciting changes in the next few weeks we cannot wait to share with everyone,” says Giles.

About NetDepot.com

NetDepot provides leading-edge dedicated servers and cloud servers to a wide variety of corporate and enterprise clients. NetDepot utilizes robust, redundant datacenters in New York, Atlanta and Dallas giving the best performance and redundancy to its valued clients. NetDepot is net income profitable and carries no debt and has a 20-year history. With this solid financial management and long history it is the stable place for your IT needs. For more information, please visit NetDepot.com.

NetDepot Jumps into CDN Market with On-Demand Content Distribution Network

NetDepot.com, a dedicated server provider jumps into CDN Market with the launch of its global Content Distribution Network with POPs in over 63 locations and more than 30 unique countries. There is no charge for the service up to 100GB per month and simply $0.05 per GB thereafter.

New York, NY (PRWEB) June 01, 2015

With availability starting today, NetDepot’s worldwide Content Distribution Network or CDN is available with Point of Presences (POPs) in 63 locations and more than 30 unique countries. Already with more locations in the works, the fully redundant CDN provides those with the ability of hosting content closest to the end user.

“After much success in the dedicated server market, we know how important it is for our clientele to have locally cached content in various regions around the world. Our CDN is a top priority for NetDepot.com.” says Rodney Giles, President of NetDepot.com.

NetDepot goes one step above the rest by not only launching a redundant, rock solid CDN platform, but also gives away the first 100GB of traffic each Month for Free with no strings attached, each additional Gigabyte beyond the initial 100GB is priced at $0.05 per GB.

“We really believe strongly in this product and what better way to get our customer base and those around the world to start a using more enhanced content delivery tools than to provide them an incentive to make this happen. We hope everyone that puts value to their website will considering caching their content world-wide to improve the general delivery of their website.” says Giles.

Most recently NetDepot was in the news for launching its new facility in the New York City area with availability of its New York City Dedicated Servers. NetDepot is busy with a US roll out as previously announced in December of 2014 with plans to turn up facilities in Chicago and Los Angeles in the later half of 2015.

About NetDepot.com

NetDepot provides leading-edge dedicated servers and cloud servers to a wide variety of corporate and enterprise clients. NetDepot utilizes robust, redundant datacenters in New York, Atlanta and Dallas giving the best performance and redundancy to its valued clients. NetDepot is net income profitable and carries no debt and has a 20-year history. With this solid financial management and long history it is the stable place for your IT needs. For more information, please visit NetDepot.com.

NetDepot Opens New York City Area Data Center for Dedicated Servers & Cloud Servers

NetDepot.com, a hosting provider with data centers in Atlanta and Dallas, has announced the opening of its New York City data center. Dedicated servers are available immediately while cloud servers will be rolled out in the next 30 days.

NetDepot is fast acting on its U.S. expansion as it most recently announced expansion into New York City as well as Chicago and Los Angeles and will expand into Europe and Asia at the end of 2015 and into 2016.

“We have a large customer presence in the New York City area, thus we acted on the demand and delivered to our clients exactly what they wanted, a local presence,” said Rodney Giles, President of NetDepot.com. “We are thrilled to have this location live and anticipate rapid growth in this population base.”

“Just as we deployed our New York City data center location, we will use those best practices to complete Chicago and Los Angeles in the next few months,” added Giles.

NetDepot, a company with a 20-year history, provides self-managed dedicated servers and cloud servers to a wide variety of corporate and enterprise clients.

NetDepot.com Announces Major Expansion Plans

Today NetDepot.com a world-class provider of IaaS (Infrastructure as a Service) has announced major expansion plans, with forthcoming service expansions to the Los Angeles, Chicago and New York markets.

Along with the major footprint expansion, NetDepot.com has also announced that Rodney Giles, a web hosting industry veteran has taken the position of President and has purchased a stake in NetDepot.com.

“Working with Rodney was a no brainer due to his successful track record. We are excited about the expansion plans which are forthcoming and letting Rodney take over the day to day operations”, said Jeff Hinkle, Chairman of NetDepot.com.

NetDepot.com has historically been a dedicated server provider out of Atlanta and Dallas. NetDepot.com’s sister companies Colo Facilities Atlanta, LLC (the operator of the AtlantaNAP was sold to Zayo and GNAX Healthcare, LLC was sold to Perceptive software a division of Lexmark earlier this year.

“I look forward to working with NetDepots.com’s existing team and growing this exciting business. I have no doubt we will catapult ourselves to being a leader in bare metal cloud, IasS and Cloud services.” Says Rodney Giles, President of NetDepot.com

NetDepot.com’s ambitious plans calls for hiring an additional 30 team members in the next 12 months in its Houston location in areas such as Sales, Marketing and Customer Support.